Privacy Policy

Effective Date: June 15, 2025

HOW DOES RUBBERFORM RECYCLED PRODUCTS, LLC COLLECT AND USE MY INFORMATION?

RubberForm Recycled Products, LLC (“RubberForm”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rubberform.com, submit orders, request quotes, or otherwise interact with our company, RubberForm Recycled Products, LLC.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

Contact Information: Name, company, email, phone number, shipping/billing address
Account Information: Login credentials, purchase history, payment method (excluding full credit card numbers)
Correspondence: Messages, emails, quote requests, or form submissions
Employment Information (for job applicants): Resume, work history, references

1.2 Information Collected Automatically

We use cookies and similar technologies to collect:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, links clicked, referring URLs, session time
Location Data: General geolocation derived from IP address

You can manage cookie preferences through our website’s Cookie Consent Banner.

2. How We Use Your Information

RubberForm uses your personal information to:

Process and fulfill orders and purchase requests
Respond to your inquiries and provide customer support
Send transactional communications (e.g., order confirmations, shipping confirmations updates)
Send you newsletters or promotional emails (if you opt-in)
Improve our products, services, and website performance
Ensure legal and regulatory compliance

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:

Service Providers: Payment processors, shipping partners, web hosting providers, CRM and marketing automation tools (e.g., HubSpot)
Legal Authorities: As required by law or in response to valid legal process
Business Transfers: In the event of a merger, sale, or acquisition of all or part of our business

All vendors are contractually obligated to handle your data in compliance with applicable privacy laws.

4. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

Access: Request a copy of the personal information we have collected about you
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request that we delete your personal information
Opt-Out: Opt-out of marketing emails (via unsubscribe link); opt-out of cookies (via banner)
Data Portability: Request a copy of your data in a portable format (where required)

To exercise any of these rights, please email us at privacy@rubberform.com or call (716) 4780404.

We will respond within the timeframes required by law (typically 30–45 days).

5. Data Security

RubberForm uses appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission or storage is completely secure. Use of our website is at your own risk.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and other tracking tools to enhance your user experience and analyze website traffic. These may include:

Strictly Necessary Cookies: For website functionality and security
Performance Cookies: To improve website performance and usability
Marketing Cookies: To tailor communications and advertising

You may opt out or manage preferences via our Cookie Consent Banner.

8. External Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

RubberForm does not knowingly collect information from children under 13. Our website is intended for business use by individuals 18 and older.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Site constitutes your acceptance of the revised policy.

11. Contact Us

For privacy-related questions or to exercise your rights under this policy, contact us at:

RubberForm Recycled Products, LLC
Attn: Privacy Officer
Email: privacy@rubberform.com
Phone: (716) 4780404
Mail: 75 Michigan Street
Lockport, NY 14094 USA